Customer Service Agreement

1) Please, be KIND:

We will charge a $75 CANCEL/RESCHEDULE FEE for any photoshoot cancelled 2 BUSINESS DAYS BEFORE THE PHOTOSHOOT

We will charge a $95 CANCEL/RESCHEDULE FEE for any photoshoot cancelled 1 BUSINESS DAY BEFORE THE PHOTOSHOOT

We will charge a $100 CANCEL/RESCHEDULE FEE if the home is NOT PHOTO READY, unsafe in physical structure or dangerous or the shoot is canceled DAY OF THE PHOTOSHOOT

2) Please, be PREPARED:

We are happy to provide up to 15 minutes of complementary help staging your listing, sorry we are not able to move furniture

A STAGING FEE will be charged for any photoshoot NOT PHOTO READY after the complementary 15 minutes of staging has concluded which we help to stage or shut down at $40 per 1/2 hour

3) Please, SAVE your content:

Clients have EXCLUSIVE ACCESS to DOWNLOAD content for 1 month via Dropbox

Client content is PURGED from our server after 1 month from client delivery, please use personal backup

4) Please, be SAFE:

Photographers will not be held liable for any damage due from negligence or neglect to a home, property, artwork or artifact while providing photography services

5) Please, REVIEW:

FULL PAYMENT is required at the time of scheduling

ALL CLIENTS enter into this Customer Service Agreement with LUX Home PHOTO upon any purchase

THANK YOU!

We take pride in providing dynamic visual images and client satisfaction